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Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using the MISSFOX website and purchasing our products, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Products and Services

Product Descriptions: We strive to display product colors and details as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the actual product colors.

Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

Pricing: Prices are subject to change without notice. The price charged will be the price in effect at the time of order placement.

Promotions: Promotional offers are valid for a limited time and subject to specific terms and conditions.

Orders and Payment

Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or fraud prevention.

Payment: Payment must be received before order processing. We accept major credit cards and other payment methods as displayed at checkout.

Order Confirmation: You will receive an email confirmation once your order is placed and processed.

Billing: By providing payment information, you authorize us to charge the specified amount for your order and any applicable taxes and fees.

Shipping and Delivery

Processing Time: Orders are typically processed within 1-2 business days.

Shipping Times:

  • US/UK: 3-7 business days
  • Canada/Australia: 7-12 business days

Shipping Costs: Free shipping is included on all orders. Express shipping options may be available for additional fees.

Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

30-Day Return Policy: You may return products within 30 days of receipt for a full refund, provided items are in original condition.

Return Process: Contact our customer service team to initiate a return. Return shipping costs are the customer's responsibility unless the item is defective.

Refund Processing: Refunds are processed within 5-7 business days after we receive the returned item.

Non-returnable Items: Personalized or custom-made items cannot be returned unless defective.

Warranty

1-Year Limited Warranty: MISSFOX products are covered by a 1-year warranty against manufacturing defects.

Warranty Coverage: The warranty covers defects in materials and workmanship under normal use.

Warranty Exclusions: The warranty does not cover damage from:

  • Normal wear and tear
  • Misuse or abuse
  • Accidents or impacts
  • Water damage (beyond splash resistance)
  • Battery replacement

Warranty Service: Contact customer service for warranty claims. We may repair or replace defective products at our discretion.

User Conduct

You agree not to use our website or services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's operation
  • Engage in fraudulent activities

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of MISSFOX and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Limitation of Liability

To the maximum extent permitted by law, MISSFOX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless MISSFOX from any claims, losses, damages, costs, or expenses arising from your use of our products or services or violation of these terms.

Dispute Resolution

Governing Law: These terms are governed by and construed in accordance with the laws of New York.

Arbitration: Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration.

Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@missfox.shop

Phone: 1-800-MISSFOX (1-800-647-7369)

Mail: MISSFOX Legal Team
123 Commerce St, Suite 100
New York, NY 10001